Frequently Asked Questions

Everything you need to know about shopping with T.T.O.O.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.

How do I find my correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our contemporary fits may vary by style.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I change or cancel my order after it's placed?

Because we aim to process orders as quickly as possible, we can only accommodate changes or cancellations within 1 hour of purchase. Please contact our support team immediately.

Are your materials sustainably sourced?

At T.T.O.O, we are committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with certified fair-trade factories.